You're still providing excellent customer support I see.
I can't tell you how wonderful you are. I was a COBOL programmer and to find this kind of responsiveness in tech support is amazing.
I just wanted to say, ‘thank-you’ and what a great service!! I wish I had found you guys sooner! Your service is going to save me so much time – in fact, I may even start to write my newsletter weekly instead of every 2 weeks – now that the stress has been taken away.